A woman has filed a personal injury lawsuit against In-N-Out Burger Inc. in California after she suffered first and second degree burns from spilled coffee she received in the drive-through. The lawsuit claims the fast-food chain was negligent and didn't provide any type of first aid after the woman was burned.
What exactly happened that led to the burn injuries? According to the lawsuit, the woman ordered coffee in the drive-through and received the cup of coffee without a protective sleeve. Because the coffee was in a paper cup, the woman said it was too hot for her to hold and she dropped the coffee on her thighs and stomach. The coffee caused significant pain and the woman asked the employee to call for emergency responders but the employee refused, citing a company policy that prohibited them from calling 911. Instead, the victim said the employee gave the woman some ice to put on her burns.
The lawsuit claims the victim suffered serious burns and had to spend three nights in the hospital due to her injuries. The burns also caused permanent scarring, partially due to the bag of ice she received, which can increase scarring.
The victim filed the lawsuit to hold the fast-food joint accountable for their negligence and dangerous actions by not calling 911 after she suffered serious burns. The lawsuit is seeking financial compensation and is asking that a jury decide how much compensation the victim should receive.
This is the not the first personal injury case to be filed after a customer has been burned by hot coffee and may not be the last. Burn injuries can be very painful and cause long-term damage to victims. When burn injuries are caused by an employee's or company's negligence, they can face legal action for their role in the incident.
Source: CBS San Francisco, "UC Berkeley Grad Sues In-N-Out Over Spilled Hot Coffee Incident," May 22, 2014